Elicit-Provide-Elicit
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As a general rule, ask for permission to offer information and share advice. Use the Elicit-Provide-Elicit framework:
Elicit: Ask them what they know and ask permission to provide additional information.
- Example: "You seem concerned about your older child's asthma attacks and wonder if there is more you can do to prevent them. I have some information about secondhand smoke that might be useful. Would it be ok if I shared that with you?"
Provide: Offer clear and important information. Support caregiver autonomy rather than telling them what to do.
- Example: "Children who are around cigarette smoke are more likely to have an asthma attack. The smoke acts as an irritant and trigger for asthma attacks."
Elicit: Ask what caregiver makes of the information provided.
- Example: "What do you think about this information?"